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Welcome To Frank Fletcher Subaru
At Frank Fletcher Subaru, located in Joplin, MO, exceptional customer service is at the heart of every interaction. Founded on a commitment to transparency and care, this dealership stands out for its welcoming atmosphere and knowledgeable staff. Customers consistently praise their experience, noting the easy sales process and dedicated service team. Whether it's assisting with inquiries or addressing maintenance needs, the team operates with an attentive approach that transforms car buying into a friendly experience. With a reputation for integrity and value, Frank Fletcher Subaru isn't just a dealership—it's a community where customers feel valued like family.
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About
Frank Fletcher Subaru
Welcome to my latest review, where today we dive into the world of "Frank Fletcher Subaru," a leading car dealership located at 3430 E 20th St, Joplin, MO 64801. Known for its exceptional customer service and commitment to client satisfaction, Frank Fletcher Subaru stands out as a beacon for car enthusiasts and everyday drivers alike.
Many satisfied customers, like Dennis Stanley, have embarked on lengthy journeys—sometimes over 140 miles—to purchase vehicles from this esteemed dealership. Why? Because they emphasize a service experience that transcends the usual car-buying process. Dennis praised the informative sales process and the beautiful dealership atmosphere, stating that "you cannot always find a great service department." And it's true—Frank Fletcher Subaru has built a reputation for their brilliant customer relations and support.
Consider the story of Andrea Kanarr, who experienced thoughtful and personalized care during a challenging time. With staff members like Ashley from the service department going the extra mile, and Salesperson Ryan Harvey making the purchase of a Subaru Crosstrek an effortless process, it’s clear that Frank Fletcher Subaru prioritizes the needs of their clients. It’s this kind of service that not only secures repeat customers but also forges deep connections with the community.
Then there's Justin Maskus, a potential buyer who left with a positive impression despite not making a purchase. His experience with the service department speaks volumes about the dealership's readiness to assist all customers, showcasing their commitment beyond the sales floor. From quick fixes to comprehensive service plans, they meet needs as they arise—one more testament to the quality they provide.
Customer Misty Meinecke, who has purchased multiple cars from Frank Fletcher Subaru, highlights what makes this dealership unique; a straightforward pricing approach without the usual sales games. It's a refreshing change of pace that fosters trust and ensures peace of mind for buyers. Misty even traveled an hour and a half from Springfield because of the superior customer service and sales experience.
Finally, let’s not overlook the rave reviews from Jeri Eaton, who regards Frank Fletcher Subaru as the best dealership in her 50 years of car buying. With sales representatives who listen and cater to client demands, they provide not just cars, but a sense of community and understanding. Being able to save over $2000 compared to other dealers makes the drive from Arkansas worth it.
In summary, Frank Fletcher Subaru is more than just a car dealership; it’s a place where relationships are built, customers feel valued, and excellent service is a standard. Whether you’re looking to purchase, lease, or finance a vehicle, I wholeheartedly recommend visiting Frank Fletcher Subaru. They won't just sell you a car; they'll provide you with an unforgettable experience.
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“ I drove 140 miles (one way) when I could have driven half that to other dealerships in order to purchase from Frank Fletcher Subaru. I did this because of their excellent customer service ratings. You can buy a car anywhere, but you cannot always find a great service department. The dealership is beautiful, and the sales process was easy and pleasant. I also have a lifetime warranty on my Crosstrek! I have one small suggestion: At my last service I was concerned about my soft brake pedal. The service writer told me they checked out ok, but I would have liked to see my concern written on the WO. I would hate to have a problem later and be told that I should have said something sooner with no record that I had done so. ”
“ The Frank Fletcher Subaru dealership is awesome. Ashley in the service department was so helpful and went above and beyond to help us with our rental car when my daughter was in her car accident. I want to Thank her for being so sweet. Ryan Harvey in Sales is also awesome. He went out of his way to help us when we purchased my daughter’s Subaru Crosstrek. He guided us through the whole process explaining everything so we understood. I couldn’t recommend this dealership enough all the people that work there are wonderful. ”
“ I didn’t purchase a vehicle from this lot because I just couldn’t find the vehicle I wanted. But that didn’t stop their service. When I realized I couldn’t install a front license plate bracket myself, I called and the person that answered the phone told me to come right down and someone would do it quick for me. Then when I got there the first person that saw me grabbed a drill and had it done in less than five minutes. If my Subaru ever does need work I know where to go. ”
“ I've purchased 3 cars at this dealership. They do things differently. They treat you wonderfully and they don't play games with you. They're pricing is straightforward, they're respectful and they're kind. Shout out to Travis Kunce and Ryan on the sales side who now feel like family! I live south of Springfield, where they also have a Subaru dealership, but I'll drive the hour and a half to Joplin because their sales AND service department is miles ahead. Also, shout out to AJ and Ashley for going above and beyond in the service department! The treatment you receive here feels like doing business with a friend. Thanks Frank Fletcher Subaru!! ”
“ This dealership is the best one I have dealt with in the past 50 years. They really work with you to get the car you need at a price you can afford. They were lower is price by over 2000 than there competition. Sales rep Daniel Lang is outstanding meeting my ever need and requests Well worth the drive from Arkansas ”
“ We bought our 21ascent brand new from Fletcher Subaru. We drove an hour instead of going to the one in springfield due to our experience before. Let me say this the service department and managers have been nothing but outstanding. We have received a loaner for everything we have needed one for if we had to drop our car off to be serviced. This last time we noticed an oil leak with about 1600 miles left on our 100,000 mile warranty. They gave us a loaner right away, so we wouldn’t go over on her Miles. They were going to give us an actual ascent if our car wasn’t done before we need to leave for vacation. They had her car done before I left for vacation, which was. While on vacation I heard and exhaust coming up from The engine bay and I knew they had to And so I had assumed it was potentially Something that had just come loose that they put back together. However, upon return from vacation with about 1500 miles over our hundred thousand mile warranty I thought it would have to do with the service and it was definitely a crack Exhaust manifold. AJ got it taken care of by Subaru for us and only cost us 100 deductible. AJ and Ashley (Ashley is the Manager) have been there the whole time and they set the bar for customer service. It almost feels like you’re getting special treatment but I can tell that everyone gets the same kind of approach. Clearly it’s a trickle down effect and we likely will always be buying from fletcher dealerships and no doubt any Subarus will be bought here! ”
“ Chris was great. Very professional, friendly not over bearing. He knows the product very well. The Fletcher Subaru folks were all great. We liked them so much that after we purchases my wife's Forester two weeks later I got one of my own. Strongly recommend Fletcher Subaru if your in the market for a Subaru. ”
“ I worked with Popeye and Josh buying a 2019 Certified Used Outback, and can’t recommend them highly enough. I knew what I wanted, had a price in mind for the car and my trade, and within 20 mins we had a deal, no haggling, no stress. Just straight shooting and great service. To top it off, I had an small issue with my front suspension come up a few days after buying, even though they were under no obligation to do so, they coordinated with Ferguson Subaru in Tulsa (closer to my house) , footed the bill, and Popeye communicated with me on his day off. Truly above and beyond. ”